TenantsTips / Australia / Help to get back your rental bond

Help to get back your rental bond

The RTA Dispute Resolution Service is free and can help resolve any disputes between a tenant and a landlord about getting a rental bond back without having to resort to sending papers to the court.

Sometimes after ending a tenancy agreement a tenant has difficulty getting the rental bond back because they were unable to come to a mutual agreement with the landlord.

If RTA`s Form nr 4 (Refund of rental bond) was not signed by landlord the the best method is to use the a Dispute Resolution Request.

If you wish to get help with resolving your dispute about a rental bond, then you should to fill, sign and send Form nr 16 (Dispute Resolution Request) the purpose of which is to advise the RTA that there is a dispute and request assistance in resolving the dispute

It is actually a necessary step before sending your papers to the Tribunal.

Only in urgent cases you can apply to the Tribunal without RTA`s Dispute Resolution Request. However, using Dispute Resolution Service is confidential and only by your own wishing.

The RTA Dispute Resolution Service is free and can help resolve any disputes between a tenant and a landlord about getting a rental bond back without having to resort to sending papers to the court.

How does the RTA Dispute Resolution Service work?

This professional team will be the third part of your dispute and can resolve the problem using phone calls, videoconference or face to face meetings.

They will make their own choice what way they will use in your case.

Sometimes the mutual agreement between you and your landlord can be reached by several phone calls.

They will not tell you what you need to do or how you need to talk or give you exact rules, but this specially trained Service will assist you and stipulate both sides to reach agreement.

If the mutual agreement can be reached, a Dispute Resolution Service will put it all in writing and then this paper will be sent to the Tribunal.

However, the Dispute Resolution Service will give you a Notice of Unresolved Dispute for sending it to the Tribunal if the dispute about your bond was not resolved. The Tribunal will then make a decision.

You can Download the form here



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