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Where to send your completed housing benefit application form

When you have filled in the form, sign it and send it to your local council office with your proof documents. You don't have to post your form and the proof documents; you can also take them yourself to your nearest council office.

Posting your housing benefit application form

If you are going to post your housing benefit application form to your local council make sure that you send it 'Recorded Signed For' delivery with the Royal Mail. Sending it 'Recorded Signed For' has several advantages over a normal stamp

  • Proof of postage - you will get a proof of postage receipt.
  • Signiture on delivery - When you send a item 'Recorded Signed For' the person receiving the item has to sign to say they have received it.
  • Online tracking and confirmation of delivery - On your receipt of postage you will have a unique reference number. You can track the progress of the delivery using the unique reference number so that you know when the item has been delivered. Track online here.
  • Up to £46 compensation - Such you wish to send your proofs you will get insurance on your delivery up tp £46. For example, if your item was lost you would be able to claim £46 for a replacement passport.
  • Cheap to send - Prices from 77p plus normal postage.

The best way to submit your housing benefit application form

The best way to submit your housing benefit application form and proofs is to take them to your local council office yourself, and not to post them. Please note you may need to make an appointment to do this so it is probably best to call your local council in advanced to check.

Advantages of taking your housing benefit application form to the housing office yourself

  • No chance of your housing benefit form being lost in the post.
  • No chance of valuable proofs such as bank books or passports being lost in the post.
  • You will know that it has definitely been delivered and when.
  • You will receive a receipt in exchange for your application form. If there is a queue, it is important that you wait for your receipt as application forms often go missing.
  • Ask for copies to be made of your proofs so you can take your originals back straight away. The council have been known to lose important documents.
  • A housing officer will check your housing benefit form and proofs to make sure all the information has been provided. This will make it quicker to process your application form as the council should have all the information they need.


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